Services & Training

Business Services
In All Business Cycles

Business leaders often have a hard time taking a step back and asking the tough questions. What could we do better? How could we grow? I need to downsize, but how do I go about it? Who can help us?

It's difficult to get an outside view from the inside, and that's what we want to show you. SCMW! solves problems and helps you seize opportunities by examining your business from a new perspective.

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Sustainable Solutions
Expansion & Growth

Region 9 Michigan Works! offers a wide variety of sustainable solutions to assist employers in recruiting, hiring, training and retaining the best qualified candidates to maximize their existing workforce. All services are offered free of charge to eligible job seekers and employers unless otherwise noted.

Talent Recruitment

Hiring Plans
• Job description review
• Regional up to date wage data
• JobFit – Pre-employment assessment
• O*NET Occupational website access
• National Career Readiness Certificate – WorkKeys Assessment

Positional Marketing
• Job postings on Pure Michigan Talent Connect
• Access to recruitment mediums including Talent Connect, Social media outlets, News Publications, Radio Advertising and Service Center postings
• Career Fairs & In-Center Employer of the Day events

Process Management
• Application and resume collection, screening & processing
• Candidate interview scheduling & coordinating
• Candidate screening for program eligibility

Training & Programs
Training For Your Workforce

Incumbent Worker Training (IWT): IWT funds assist employers with upgrading the skills of employees in order to retain or maintain employment, enhance their wage earning capacity, add to the viability and productivity of the business or avert a layoff situation.

On the Job Training (OJT): OJT can help soon to be hired eligible employees acquire occupational skills in a paid working environment. Employers are eligible to be reimbursed for up to 75 percent of the participating employee’s wage during the training period. OJT funding is only available pre the offer of employment.

Skilled Trades Training Fund (STTF): STTF provides competitive awards for the development and implementation of training for your company’s current workforce. New hire candidates can also be trained along with new USDOL Apprenticeships. The program ensures employers have access to a talent pipeline that allows them to compete and grow.

Soft Skills Training (fee for service)

Soft Skills may in fact be more important for career development and organizational success over the long term than many specific technical and occupational skills. The South Central Michigan Works! dedicated training team will work with employers who want to improve the "people skills" and retention of their workforce. We offer a wide array of courses designed to build relationships of trust, positive interactions and personal productivity.

Our Core Courses Include

  • Business Ethics
  • Change Management
  • Communication Strategies
  • Conflict Management
  • Critical Thinking
  • Delivering Constructive Criticism
  • Facilitation Skills
  • Generational Gaps
  • Goal Setting & Getting Things Done
  • Interpersonal Skills
  • Leadership & Influence
  • Negotiation Skills
  • Organizational Skills
  • Performance Management
  • Safety in the Workplace
  • Supervising Others
  • Teamwork & Teambuilding
  • Workforce Diversity
  • Strategies For Your Business
    Business Retention, Growth and Attraction

    SCMW! brings together a dedicated team to work with companies considering layoffs. We offer layoff aversion strategies that can prevent the layoff, or minimize operational disruptions if a layoff is eminent.

    Layoff Aversion and Dislocated Worker Services: As your local workforce development agency we partner with local and state agencies to help businesses in distress. If layoffs are ever necessary, we are available for early assistance to help the affected employees. We provide on-site orientation of all available resources for groups of workers affected by layoffs, plant closings, outsourcing or downsizing and can work with the employees to help them transition to new jobs.

    Hiring Incentives: Our vast network can connect you with available tax credits and incentives to reduce recruitment and training costs. We collaborate with local economic developers, legislators and organizations that can link you to all available resources to offset your expansion and hiring expenses.

    The Joint Adjustment Committee (JAC) works with the business to minimize the effects of the layoff, and helps affected employees cope with the traumatic effects of job loss and make a speedy transition back into the workforce. The JAC speeds the outplacement of workers and benefits employers by:

    • Lowering unemployment taxes - JACs can reduce the length of unemployment insurance claims by helping workers find new employment more quickly.
    • Reducing administrative burdens - By overseeing and managing outplacement and readjustment, the JAC permits managers to concentrate on the other activities associated with a facility closure or downsizing.
    • Continuing productivity - Productivity and quality can drop when morale flags. As a visible expression of commitment to the future of affected workers, a JAC helps to sustain morale and reduces negative acts by discouraged workers.
    • Providing a communication forum - JACs serve as a source of reliable information and dispel rumors that can disrupt the work place.

    Other Services

    Service Center Office Space: Conference rooms for hiring and interviewing activities are available.
    Labor Market Information: Information on up-to-date trends in employment at the local and state levels.